New patients
New patients come to us for a variety of reasons. Before we can advise you properly we need to collect some basic
information and understand what you want or need. When you first contact the practice, we will answer any simple
queries. We find for most new patients, a 30 minute appointment is appropriate initially. Sometimes a follow up
appointment is required to explain complex cases and discuss your needs in more detail.

Initial procedures
Practice registration
Discussion of requirements
Clinical dental assessment
Explanation of treatment options
Radiographs, photographs and study casts as necessary
Written estimate
Written report as necessary

We ask that you settle your account as treatment progresses. We do not encourage patients to have elective dental
treatment when it is not immediately affordable. Urgent treatment is prioritised first. More extensive treatment needs
can be completed over a few appointments which will allow completion of fee payments. We accept payment by cash,
cheque or credit/debit card.